Technology

Hire a IT Support Specialist in Dubai

Remote IT support for staff accounts, devices, access and everyday technical issues with a clear owner.

Not sure which role you need? Talk to our team.

Select the support you need

Candidates are matched and screened against this responsibility as part of your agreed role brief.

What a remote it support specialist can help with

  • Giving staff a single place for IT issues
  • Managing accounts, access and onboarding
  • Keeping devices and software up to date

The exact scope is agreed with you before recruitment begins, so candidates are screened against the work you actually need covered.

Typical tasks and responsibilities

  • 01First and second-line support for staff
  • 02User account and access management
  • 03Software installation and update management
  • 04Onboarding and offboarding technical setup
  • 05Maintaining asset and access records

Skills and experience we look for

  • IT support experience in a business environment
  • Microsoft 365 or Google Workspace administration
  • Remote support tooling
  • Security-aware, documented approach

Who this role suits

  • Businesses where IT falls to whoever is free
  • Growing teams with no internal IT

Full-time and part-time options

This role can be recruited full-time or part-time. We agree weekly hours and the overlap you need with the UAE working day before sourcing begins. Part-time pricing is confirmed with your quotation, and hours can be reviewed as the workload settles.

How recruitment and screening work for this role

  1. 01

    Discuss the role

    We agree responsibilities, working hours, required skills and start date, then confirm the role profile with you in writing.

  2. 02

    Review shortlisted candidates

    Candidates are sourced and screened against the role profile. You receive a shortlist with experience summaries and relevant assessments.

  3. 03

    Interview and select

    You interview the shortlist directly. We coordinate scheduling, gather feedback and arrange further conversations where needed.

  4. 04

    Onboard and receive ongoing support

    We support onboarding, system access and the first weeks of working rhythm, then stay in place as your account contact.

See Our Screening Process

IT Support Specialist FAQs

Hours, screening and how the working relationship is managed.

All FAQs

Ready to discuss a remote it support specialist?

Tell us which role or department you need support with, and we will help define the position and begin the recruitment process.