Customer Support
Hire a Client Services Coordinator in Dubai
A remote coordinator who keeps client relationships organised, from onboarding and updates to renewal reminders and internal follow-up.
Not sure which role you need? Talk to our team.Select the support you need
Candidates are matched and screened against this responsibility as part of your agreed role brief.
What a remote client services coordinator can help with
- Keeping clients updated without senior time
- Coordinating onboarding for new accounts
- Tracking commitments and deadlines per client
The exact scope is agreed with you before recruitment begins, so candidates are screened against the work you actually need covered.
Typical tasks and responsibilities
- 01Coordinating client onboarding and documentation
- 02Sending progress updates and meeting summaries
- 03Maintaining account records and key dates
- 04Chasing internal teams on client actions
- 05Preparing simple account reporting
Skills and experience we look for
- Client-facing experience in services or agency work
- Confident written and spoken communication
- CRM and project tool familiarity
- Organised follow-through
Who this role suits
- Agencies and consultancies with many active accounts
- Teams where client updates slip during delivery
Full-time and part-time options
This role can be recruited full-time or part-time. We agree weekly hours and the overlap you need with the UAE working day before sourcing begins. Part-time pricing is confirmed with your quotation, and hours can be reviewed as the workload settles.
How recruitment and screening work for this role
- 01
Discuss the role
We agree responsibilities, working hours, required skills and start date, then confirm the role profile with you in writing.
- 02
Review shortlisted candidates
Candidates are sourced and screened against the role profile. You receive a shortlist with experience summaries and relevant assessments.
- 03
Interview and select
You interview the shortlist directly. We coordinate scheduling, gather feedback and arrange further conversations where needed.
- 04
Onboard and receive ongoing support
We support onboarding, system access and the first weeks of working rhythm, then stay in place as your account contact.
Client Services Coordinator FAQs
Hours, screening and how the working relationship is managed.
All FAQsReady to discuss a remote client services coordinator?
Tell us which role or department you need support with, and we will help define the position and begin the recruitment process.